We see a world where we deliver such an outstanding repair experience that South Africans secretly hope their tech products would break more often.
No Dodgy Parts
Our annoyingly fussy stock manager despises the low-quality parts found in SA. He refuses to use them, regardless of cost.We import the vast majority of our parts, via our own specialised buying agents. The service is expensive but worth it.Our parts are tested three times before being shipped. This drastically reduces the chance of parts being faulty. We offer a variety of warranty options – original quality screen replacements come with a lifetime guarantee.
Unmatched Service
Visit us in Woodmead, JHB, or experience what we are famous for – South Africa’s only professional on-site smartphone repair service.We have teams in Johannesburg, Pretoria and Cape Town that can repair most smartphones and tablets in the comfort of your home or office, usually in under an hour. We courier around SA, at an affordable cost.In-store screen repairs take an average of two hours. You can pay by card, EFT or cash.
After-Sales Service
We do our best to only offer out-of-this-world service. Have a look through some of our testimonials. It’s a given that things don’t always go right – sometimes mistakes happen. Any company telling you they don’t make mistakes is lying. It’s how mistakes are handled that makes the difference – we do our best to go above and beyond, even to the point of replacing devices if needed. We believe in building long-term relationships with our clients.
I really appreciated what Platinum did with the repair services. It was really an effortless process to get the iPad to you. There was constant communication with me, giving me feedback and progress updates on the repair.
Motete
Insured iPad Repair, Bloemfontein
Meet Our Team:
Angela
Receiving and Admin Support
André
General Manager
André Snr
Sales and Admin Support: CPT
Ben
Technical & Logistical Support: JHB
Ben
Logistical Support: JHB
Brad
Founder and Chairman
Brenda
Technician manager and Admin Support
Celeste
Sales and Service
Dané
Insurance Claim Management Specialist
Derilise
Insurance Claim Management Specialist
Francis
Senior Technician: JHB
Grace
Inventory Specialist
Janine
Insurance Claim Management Specialist
Keelin
Senior Technician: JHB
Marcel
Inventory Specialist
Melany
Insurance Claim Management Specialist and Admin Support
Reece
Mobile Technician: CPT
Thasveer
Mobile Technician: DBN
Looking To Upgrade?
We recommend checking out the devices available from EpicDeals. Here are their latest additions:
View Latest Apple Devices
New and pre-loved iPhones, iPads, MacBooks, iMacs and Watches
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Used devices of all makes and types.
View Latest Samsung Devices
New and pre-loved Samsung smartphones and tablets.