Home: SA’s Trusted iPhone and iPad Repair Centre

Platinum Repairs: Trustworthy Tech Repairs In South Africa

Specialists in fast, efficient and honest insurance claim assessments and repairs

No Dodgy Parts

Our annoyingly fussy stock manager despises the low-quality parts found in SA. He refuses to use them, regardless of cost.

We import the vast majority of our parts, via our own specialised buying agents. The service is expensive but worth it.

Our parts are tested three times before being shipped. This drastically reduces the chance of parts being faulty.

We offer a variety of warranty options – original quality screen replacements come with a lifetime guarantee.

Unmatched Service

Visit us in Woodmead, JHB, or experience what we are famous for – South Africa’s only professional on-site smartphone repair service.

We have teams in Johannesburg, Pretoria and Cape Town that can repair most smartphones and tablets in the comfort of your home or office, usually in under an hour. We courier around SA, at an affordable cost.

In-store screen repairs take an average of two hours. You can pay by card, EFT or cash.

Quality After-Sales Service

We do our best to only offer out-of-this-world service. Have a look through some of our testimonials.

It’s a given that things don’t always go right – sometimes mistakes happen. Any company telling you they don’t make mistakes is lying.

It’s how mistakes are handled that makes the difference – we do our best to go above and beyond, even to the point of replacing devices if needed. We believe in building long-term relationships with our clients.

In this dynamic, fast world we live in, I received exceptional service from Kagiso, Mr T and Hope. I was in and around town but the team was able to repair my Samsung Galaxy S7 Edge on site. I give Platinum Repairs 7 stars.

~ Kenneth, Insured Galaxy S7 Edge Repair, Johannesburg

I would like to commend your technician, Hope for doing an amazing job with both my claims. I have a huge appreciation for the outstanding customer service and professionalism provided by Hope as well as his prompt service.

~ Celine, Insured S7 Edge Repair

I am so impressed by the service I have received from your team, especially Grace. Your service that makes the customer feel so special. What you have there is a recipe for success.

~ Celeste, Insured Huawei P8 Lite Repair, Edenvale

"I just wanted to say thank you for the brilliant service I’ve received from you guys, the technician was great too! I hope I don’t have to, but if I ever do, I will certainly be contacting you!"

~ Lindy, iPhone 5s Screen Repair

"I wish dealings elsewhere were as much a pleasure as doing business with you guys this afternoon! Smiling, happy, friendly and efficient … What more could one ask for? Thank you."

~ Tina, iPhone Screen Replacement

"A word of thanks to you and your company and especially Emwee for the great service I received from you yesterday. Emwee was awesome in the service and expertise he offered. Surely a great asset to your company."

~ Ryan, iPhone Screen Replacement

I really appreciated what Platinum did with the repair services. It was effortless process really to get the Ipad to you and constant communication with me, giving me feedback and progress of the repair.

~ Motete, Insured iPad 2 Repair, Bloemfontein

Meet our team:

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Platinum Repairs: Trustworthy Tech Repairs In South Africa

We specialise in repairing high-end tech devicesfor insurance companies, corporates and discerning individuals.

iPhone / iPad / MacBook / iMac / Samsung / Huawei / LG / LaptopsB-BBEE Level 2 Contributor

Our Vision

No Dodgy Parts

Unmatched Service

Quality After-Sales Service

In this dynamic, fast world we live in, I received exceptional service from Kagiso, Mr T and Hope. I was in and around town but the team was able to repair my Samsung Galaxy S7 Edge on site. I give Platinum Repairs 7 stars.

Fantastic service thank you! Will definitely recommend you and use you in the future again!

Thanks for great service delivered

Thank you so much for your professionalism. Please keep it up. Fantastic, efficient service.

I would like to commend your technician, Hope for doing an amazing job with both my claims. I have a huge appreciation for the outstanding customer service and professionalism provided by Hope as well as his prompt service.

I am so impressed by the service I have received from your team, especially Grace. Your service that makes the customer feel so special. What you have there is a recipe for success.

Excellent service!!! Don’t know where else I’ve ever had this. Thanks a million. I can use my phone again.

"I just wanted to say thank you for the brilliant service I’ve received from you guys, the technician was great too! I hope I don’t have to, but if I ever do, I will certainly be contacting you!"

"Thanks for the quick and professional service, appreciate this"

"Just wanted to say that I really appreciated your help yesterday. You were extremely helpful and efficient."

"Thanks for a great service."

"I wish dealings elsewhere were as much a pleasure as doing business with you guys this afternoon! Smiling, happy, friendly and efficient … What more could one ask for? Thank you."

"A word of thanks to you and your company and especially Emwee for the great service I received from you yesterday. Emwee was awesome in the service and expertise he offered. Surely a great asset to your company."

"Thank you so much for organising the repair of my iPhone. The technician was here at 15h30 and has fixed it beautifully. Your service has been superb."

I really appreciated what Platinum did with the repair services. It was effortless process really to get the Ipad to you and constant communication with me, giving me feedback and progress of the repair.

Meet our team:

André

Celeste

Tatenda

Melany

Hope

Francis

Marshal

Grace

Dané

Gary

Keegan

Lovey

Marcel

JG

Brad

Brenda

Nick

André Snr

Ben

Derilise

Irene

Palesa

Emmanuel

Angela

Onias

Janine

Junior

Ty

Lucian

Thasveer

Reece

Apple

Samsung

All Devices

We specialise in repairing high-end tech devices
for insurance companies, corporates and discerning individuals.

iPhone / iPad / MacBook / iMac / Samsung / Huawei / LG / Laptops

B-BBEE Level 2 Contributor