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We specialise in repairing high-end tech devices
for insurance companies, corporates and discerning individuals.

iPhone / iPad / MacBook / iMac / Samsung / Huawei / LG / Sony / Laptops

B-BBEE Level 2 Contributor

Our Vision

We see a world where we deliver such an outstanding repair experience that South Africans secretly hope their tech products would break more often.

No Dodgy Parts

Our annoyingly fussy stock manager despises the low-quality parts found in SA. He refuses to use them, regardless of cost.

We import the vast majority of our parts, via our own specialised buying agents. The service is expensive but worth it.

Our parts are tested three times before being shipped. This drastically reduces the chance of parts being faulty.  

We offer a variety of warranty options – original quality screen replacements come with a lifetime guarantee.

Unmatched Service

Visit us in Woodmead, JHB, or experience what we are famous for – South Africa’s only professional on-site smartphone repair service.

We have teams in Johannesburg, Pretoria and Cape Town that can repair most smartphones and tablets in the comfort of your home or office, usually in under an hour. We courier around SA, at an affordable cost.

In-store screen repairs take an average of two hours. You can pay by card, EFT or cash.

Quality After-Sales Service

We do our best to only offer out-of-this-world service. Have a look through some of our testimonials

It’s a given that things don’t always go right – sometimes mistakes happen. Any company telling you they don’t make mistakes is lying. 

It’s how mistakes are handled that makes the difference – we do our best to go above and beyond, even to the point of replacing devices if needed. We believe in building long-term relationships with our clients.

In this dynamic, fast world we live in, I received exceptional service from Kagiso, Mr T and Hope.  I was in and around town but the team was able to repair my Samsung Galaxy S7 Edge on site. I give Platinum Repairs 7 stars.

~ Kenneth, Insured Galaxy S7 Edge Repair, Johannesburg

Fantastic service thank you! Will definitely recommend you and use you in the future again!

~ Naomi, Insured iPhone 6 Screen Repair, Waverley

Thanks for great service delivered

~ Willem, Insured Samsung S8 Screen Repair, Pretoria

Thank you so much for your professionalism. Please keep it up. Fantastic, efficient service.

~ Zukiswa, Insured J7 Prime Repair, King Williams Town

I would like to commend your technician, Hope for doing an amazing job with both my claims. I have a huge appreciation for the outstanding customer service and professionalism provided by Hope as well as his prompt service.

~ Celine, Insured S7 Edge Repair

I am so impressed by the service I have received from your team, especially Grace. Your service that makes the customer feel so special. What you have there is a recipe for success.

~ Celeste, Insured Huawei P8 Lite Repair, Edenvale

Excellent service!!! Don’t know where else I’ve ever had this. Thanks a million. I can use my phone again.

~ Anneke, iPhone 5 Screen Repair

"I just wanted to say thank you for the brilliant service I’ve received from you guys, the technician was great too! I hope I don’t have to, but if I ever do, I will certainly be contacting you!"

~ Lindy, iPhone 5s Screen Repair

"Thanks for the quick and professional service, appreciate this"

~ Heinz, iPad 4 Repair

"Just wanted to say that I really appreciated your help yesterday. You were extremely helpful and efficient."

~ Gert, Samsung S5 Insurance Repair

"Thanks for a great service."

~ Francois, IT Director

"I wish dealings elsewhere were as much a pleasure as doing business with you guys this afternoon! Smiling, happy, friendly and efficient … What more could one ask for? Thank you."

~ Tina, iPhone Screen Replacement

"A word of thanks to you and your company and especially Emwee for the great service I received from you yesterday. Emwee was awesome in the service and expertise he offered. Surely a great asset to your company."

~ Ryan, iPhone Screen Replacement

"Thank you so much for organising the repair of my iPhone. The technician was here at 15h30 and has fixed it beautifully. Your service has been superb."

~ Sharman, iPhone Screen Replacement

I really appreciated what Platinum did with the repair services. It was effortless process really to get the Ipad to you and constant communication with me, giving me feedback and progress of the repair.

~ Motete, Insured iPad 2 Repair, Bloemfontein

Meet the Talented PR Team

André

General Manager

Celeste

Sales and Service

Mr T iPhone Repairs
Tatenda

Operations 

Melany Finance
Melany

Finance 

Isaac Technician
Isaac

Head of Technical

Hope Mobile iPhone Repairs
Hope

Mobile Technician: JHB

Marshal

Senior Technician: JHB

Grace

Logistics and Salvage

Dané

Online Customer Service & Admin Champion

Gary Apple Fixing Profile
Gary

HR & Strategic Consulting

iPhone Repairs Joburg
Keegan

Mobile Technician: JHB

Lovey

Client Services: Head Office

Marcel Profile Photo
Marcel

Senior Technician: Pretoria

Marcel iPhone Repairs Pretoria Profile Photo
JG

Senior Technician: Pretoria

Brad

Chairman

iPhone Repairs in Pretoria
Sandile

Mobile Technician: Pretoria

Brenda

Salvage and Admin Support

Nkele

Customer Service Consultant

Suzan

Customer Service Consultant

André Snr

Sales and Admin Support: Cape Town

Ben

Technical & Logistical Support: JHB

Phone Repairs Cape Town
Finasco

Senior Technician: Cape Town

Derilise

Incredible Connection Manager / Admin Support

Ricardo

Senior Technician: Cape Town

Cellphone fixing Johannesburg
Francis

Senior Technician: JHB

Best iPhone Repairs Social Media Manager
Irene

Social Media Manager

Angela

Receiving and Admin Support

Sam

Senior Technician: Cape Town

Onias

TV and Console Technician

Janine

Admin Support


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