Contact Us

[email protected]

National contact number: 010 594 7588

WhatsApp: 064 925 6653


Head Office:

2 Humber Street (Building # 14)

Woodmead, Johannesburg

If you are looking for Platinum Warranties or Platinum Appliances: They are not related to us in any way.


Platinum Repairs Head Office

Google Maps Link:


Cape Town:


22 Cumberland Street, Island Works

Paarden Island

Google Maps Link:


Platinum Repairs Cape Town


If you would like to book your repair or if you would just send us an enquiry then you can use this contact form to send us your details and we will get back to you ASAP.


Alternatively, you can use the details below:


[email protected]

National contact number: 010 594 7588


Johannesburg, Pretoria and Cape Town bookings and enquiries are all handled via the head office in JHB.


We offer a walk-in repair service in Woodmead, Johannesburg and Paarden Island, Cape Town.


We also offer an on-site repair service in Johannesburg, Pretoria and Cape Town, where we will send a technician out to you. We can complete most screen repairs in under an hour, right in the comfort of your home or office. For iPhone 11 and newer (including iPhone SE 2022), and Samsung S20 and newer, please contact our office to confirm availability before making a booking.


If you are elsewhere in South Africa, we can arrange a courier to collect your device and bring it back to you once repaired, at an affordable cost.




Office Hours:

Monday – Friday: 08:00 to 17:00

Saturday: 09:00 to 13:00

Last repairs are booked in 30 minutes before the closing time.

Sunday: Closed

Public Holidays: Closed