Platinum Repairs is pleased to extend the offer of a loan phone to you while
service is performed on your current phone (“Customer Phone”). By taking
possession of the equipment identified in section 1 (“Loan Phone”) and signing
this agreement, you agree to all the terms and conditions listed below:
1. Loan Phone:
You acknowledge receipt of the Loan Phone listed below which at Platinum
Repairs’ discretion may be new or refurbished, and agree to return it to
Platinum Repairs (i) no more than seven (7) days from the date Platinum
Repairs notifies you that your repaired Customer Phone is ready for pickup or
(ii) upon Platinum Repairs written request to do so (each, a “Return Date”):
The Serial Number (IMEI) of the Loan Phone is listed on the Repair Ticket for
the service on your current iPhone.
From the date on which you receive the Loan Phone through the Return Date,
title to the Loan Phone shall at all times remain vested in Platinum Repairs.
2. Receipt of Customer Phone when Loan iPhone Returned:
The Loan Phone is offered to you while your Customer Phone listed on the
Repair System serviced by Platinum Repairs. Platinum Repairs will return the
Customer Phone to you after service has been completed, the Loan Device
has been returned and all outstanding payments are settled.
3. Extended Return Date:
If you have a circumstance that prevents you from picking up your repaired
Customer Phone on or before the Return Date, you may submit a request to
Platinum Repairs for an extension of five (5) days beyond the standard seven
(7) day return period. You may submit a request for the extension by
contacting Platinum Repairs at the location where the Loan Phone was
provided. Upon approval of the five (5) day extension, the extended date will
become your Return Date for purposes of these terms, and you will be
required to return the Loan Phone by that extended Return Date. All of the
terms set forth in this agreement will apply to that extended Return Date.
You must take reasonable and prudent precautions to protect the Loan Phone
against damage, loss, or abuse while in your care, custody, and control. If the
Loan Phone is lost, stolen or damaged, you must notify Platinum Repairs
immediately. Only Platinum Repairs may service the Loan Phone. You may
be held responsible for repair or replacement costs if the Loan Phone is lost,
damaged, or stolen while on loan.
5. Permitted Use:
The Loan Phone is to be used solely by you while your Phone is being
serviced by Platinum Repairs (“Service Period”). You must not use the Loan
Phone for any unlawful purpose. Only software with valid licenses should be
loaded on the Loan Phone.
6. Delete Your Files Upon Return of Loan Phone:
You acknowledge that before returning the Loan Phone, you are
responsible for erasing all files, including personal and/or confidential
files and data, created by you. The files that needs to be removed includes, and is not limited to, any accounts that was signed into, or security measures activated on the device such as lock codes or passwords, photos, notes, documents, applications, settings etc.
Therefore, should you wish to retain any files you created, you should backup your files so that the files can later
be transferred to your repaired Customer Phone. You are responsible for
removing and storing any such files prior to returning the Loan Phone.
Platinum Repairs is not responsible nor liable for any files or data
remaining on, or erased from the Loan Phone, following its return.
7. Installed Software:
You acknowledge that all software provided with the Loan Phone is licensed
specifically to this Loaner Phone and you will not remove it. You also agree
not to copy or otherwise reproduce, reverse engineer, disassemble or
decompile any software, the equipment, or components provided with the
8. Platinum Repairs Liability:
To the fullest extent permitted by law, Platinum Repairs will not be liable for
any consequential, incidental, indirect or direct damages arising out of these
terms or the use of the Loan Phone, including without limitation any losses of
or affecting your personal property, software or data.
An optional insurance fee of R150 will be payable if you agree to accept a loan device. If the device has to be couriered to you, you will be held accountable for the courier fees for both delivery and collection of the device, the total cost being R320.
Loan device is subject to availability, and is in high demand.
The undersigned has read and understands this Agreement and hereby
acknowledges receipt of a copy.